As a Canadian, and someone whose client has included Air Canada, the love of airline hatred is familiar and amazingly irrational. Air travel remains a miracle of the modern age. What it accomplishes every minute far outweighs those moments when things don’t work. Familiarity breeds content. And ignorance is bliss.

Writer. Complainer. I drink bourbon. I have edited media, worked in content and branding and strategy, and chances are I’ll do those things again. @arjunbasu

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